Shipping policy
At ProductWale, we are committed to ensuring a smooth and reliable delivery experience for every customer. Below are the details of our shipping policy:
Courier Partners: We partner with reputed courier services, including BlueDart, Delhivery, DTDC, ExpressBees, Ekart, Amazon and Speed Post, to ensure that your order reaches you safely and on time.
Courier Selection Options: When placing your order, you will have 2 to 3 courier options to choose from. You can select your preferred courier company based on availability and convenience.
Our Recommendation to ensure the fastest and safest delivery, we recommend choosing BlueDart, known for its reliability and quick service.
Shipping Time
At ProductWale.com, we strive to ensure prompt delivery of your orders.
Shipping Timeline: All items will be shipped on the next working day and delivered within 2 to 3 working days.
About Us: ProductWale.com operates with a strong commitment to quality and customer satisfaction.
Order Status Updates: We keep you informed about your order at every step. You will receive updates and tracking details via WhatsApp, SMS or Email.
Our Commitment to You Your Delivery is Our Responsibility: From the moment your order is shipped, we take full responsibility for its delivery.
Guaranteed Resolution: If your parcel is not delivered, we offer a full refund or will reship the product to you at no extra cost.
We aim to make your shopping experience with ProductWale.com hassle-free and secure. For any shipping-related queries, feel free to reach out to our customer support team.
Cash on Delivery (COD) Policy
- Advance Payment Requirement
Customers opting for Cash on Delivery (COD) must pay an advance token amount of ₹500.
Payment can be made via Google Pay (GPay) or PhonePe to mobile number 9819496993.
- Payment Confirmation
After making the payment, share a screenshot of the transaction via WhatsApp to 9819496993.
Customer Details Submission: Along with the payment screenshot, provide the following details via WhatsApp:
Full Name
Complete Postal Address
Pin Code
Order Processing & Tracking: The tracking number for your shipment will be shared within 24 hours.
Final Payment on Delivery: The advance ₹500 will be deducted from the total order amount.
The remaining balance can be paid by cash at the time of delivery.
Customer Support: For any further information or assistance, feel free to contact us at 9819496993.
Need Help? If you face any issues with delivery, feel free to contact us:
WhatsApp: 9819496993
Email: support @ productwale.com